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What’s going on

What’s going on

The latest news and products from FLEX.

25 Oct 2017

Product and user interface design for lab workers

For Advanced Instruments, we created the ANOXOMAT III. A piece of equipment that generates anaerobic environments for use in clinical, industrial, pharmaceutical and biotechnical laboratories. It was designed to fit the working conditions in the lab perfectly.

The new generation of products is based on more advanced components. These new parts were the starting point for our design work. One of our insights was that in laboratory environments there is often a lack of countertop space. So we explored a variety of component layouts to save space, maintain a simple construction and assure vertical assembly. In laboratories productivity and efficiency are very important. We took a human-centered approach to optimize the position of controls, the legibility of the information on the screen and the convenience of connecting and disconnecting the hoses.

We also re-designed the user interface entirely. Together with all stakeholders, we created personas and use cases. In our research, we learned that 99% of the users only use a limited set of options. Based on this insight we developed several concepts for an improved user experience. We built click-through prototypes and tested them with actual users in their lab. Their feedback was used to optimize usability further. On top of the wireframes, we created a graphical design that aligns with the product design and the brand.

The Anoxomat III sets the standard in the market regarding quality, accuracy, and durability. It was our job to express this in the look & feel of the product. It’s high proportions convey a sense of pride and ensures that it stands out on the countertop of every lab. The precision with which each component has been made and the way they connect to each other are all part of the quality perception. Additionally, the choice of white and light grey colors add to the hygienic look of the lab environment.

We felt it was essential to take the opportunity to improve some crucial details. For instance, the metal connectors that attach the hoses to the device and the jars could use some extra attention. We made the connectors more pleasant to touch and a lot easier to press into the narrow available space of the jar. Lab workers confirmed that these were the type of details that mattered.

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